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Bank of America uses Twitter to handle customer service issues.

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A three-part series on using Twitter for business. Part 1: Interaction, Outreach, and Imitation. Part 2: Social Contests and Exclusive Updates. Part 3: Content Syndication and Brand Monitoring.

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Ever been to the Level 3 nightclub in Hollywood? Did you look at their logo? See why I’ve decided to post this major logo design fail.

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