Archive for the ‘Social Media Marketing’ Category

Bank of America uses Twitter to handle customer service issues.

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A three-part series on using Twitter for business. Part 1: Interaction, Outreach, and Imitation. Part 2: Social Contests and Exclusive Updates. Part 3: Content Syndication and Brand Monitoring.

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Facebook is constantly updating, upgrading, rearranging and changing things around, so unless you’re glued to social media news, knowing how and where to access some of Facebook’s more advanced features can be a little tricky.

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